- Straub Clinic & Hospital
- Kaiser Permanente – Moanalua
- Hawaii Medical Center – East
- Hawaii Medical Center – West
- Rehabilitation Hospital of the Pacific
- Hawaii Health Systems Corp. – Leahi Hospital & Maluhia Hospital
- Avalon Care Center – Hale Nani & Avalon Manor
- Queen’s Medical Center – 2005 Seconds Project
- Liberty Dialysis – 2006 Special Project
- Kahuku Medical Center
- Hawaii Pacific Gerontological Society
- Healthcare Financial Management Association
- Native Hawaiian Chamber of Commerce
Time is of the essence, and we truly understand that Medicaid was needed "yesterday!" This in mind, we play a vital role in helping hospitals shorten their patient's length of stay days. We do this by immediate intervention. Screening patients right-away helps the Case Managers and Financial Counselors to focus on clear-cut discharge plans. In addition, our reputation of reliability that we "follow-through" allow for patient transfers to occur sooner, saving hospitals several days to weeks ahead of schedule.
Nursing facilities have come to trust our dependability, which they have accepted hospital "wait-listed" patients in advance, based purely upon our financial assessments. Patients needing to "spend down" their assets receive our precise strategy plans and guidance. In fact, healthcare workers from all different capacities trust our integrity. Scott Gardner & Co. has inadvertently evolved into a resources center and sounding board. Questions and scenarios come to us daily.
Scott Gardner & Co. has developed a unique process that differentiates us from any competitors on how we manage our case load. Each referral receives personal, individual attention regardless of account type or balance size. Our courteous methods promote patient's trust, cooperation, and ultimately positive results.
Hospital clients use our services in different capacities. Some facilities refer all self-pay accounts, while some are selective to only "difficult" accounts. In retrospect, we have become experts. Handling sensitive, high-risk accounts is now our specialty. Another specialty of ours is Bad Debt Recovery Solutions Department, which prevents unwarranted charity write-offs, as well as salvage potentially loss funds.
Lastly, we work hard at being great business partners with each facility. Communication is key. Monthly status reports are guaranteed. Frequent updates for high-risk Inpatient accounts, we're visible on the floors, we are proactive in our efforts, we are responsive, and we are flexible.